Privacy Policy
Effective Date: April 6, 2026
Olmem Technical Solutions (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Contact information – name, email address, phone number, and business name when you fill out a contact or quote request form.
- Usage data – pages visited, time spent on site, referring URLs, browser type, and device information collected automatically via analytics tools.
- Cookies and tracking technologies – small files placed on your device to improve site functionality and analyze traffic. See Section 4 for details.
- Payment information – billing details processed securely through third-party payment processors. We do not store full payment card numbers.
- Communications – any messages, feedback, or support requests you send us.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and deliver the services you request.
- Process orders and manage your subscription or project.
- Improve our website, products, and services.
- Send transactional communications such as quotes, invoices, and project updates.
- Send optional marketing communications if you have opted in (you may opt out at any time).
- Comply with legal obligations and enforce our Terms of Service.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share information with:
- Service providers – trusted vendors who help us operate our business (e.g., payment processors, hosting providers, email delivery services) under strict confidentiality agreements.
- Legal authorities – when required by law, court order, or government regulation.
- Business transfers – in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections.
4. Cookies
Our website uses cookies and similar tracking technologies to enhance your experience and analyze site traffic. Cookies we may use include:
- Essential cookies – required for the site to function correctly.
- Analytics cookies – help us understand how visitors interact with the site (e.g., Google Analytics).
- Preference cookies – remember settings to personalize your experience.
You can control cookies through your browser settings. Disabling certain cookies may limit the functionality of some features.
5. Data Security
We implement industry-standard security measures to protect your information, including encryption at rest and in transit, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymize it securely.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data.
- Opt out of marketing communications at any time.
- Request that we restrict or stop processing your data in certain circumstances.
To exercise any of these rights, please contact us at the information provided in Section 9.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Olmem Technical SolutionsEmail: info@olmemtech.com
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
